Track Description

Public administrations face many challenges. The digital transformation represents one of them and is at the same time considered a solution for others. The current crisis illustrates the strengths and weaknesses in e-government progress in a particularly impressive way. At the same time, it could act as the catalyst that has been sought for years – especially with regard to internal administrative activities that other drivers such as the Online Access Act do not address. The crisis is also intensifying the debate about Smart City and Data-Driven Governance. Monitoring, analysis and decision-making are based on extensive, integrated data from a wide range of sources. The cooperation of different actors – both local and cross-divisional – is a prerequisite for rapid e-government progress. Open Government also includes external actors with diverse backgrounds.

Possible Topics

We therefore welcome particularly, but not exclusively, interdisciplinary contributions on the following topics:

• Smart City: Actors and governance

• Smart City: Levels of maturity

• Projects, platforms and applications in the Smart City context

• Effects of Smart City

• Liveability & quality of life in the Smart City

• Citizen participation in the Smart City

• Smart Towns: Digital concepts for small and medium-sized cities

• Data-Driven Government

• Open Data and Open Government

• Digital sovereignty and trust management

• Reception of digitization trends (e.g. Blockchain, RPA, Smart City)

• Transformative effects of digitization in the public sector

• Transformational Government and Innovation Management

• E-Government strategies

• Online access law: implementation, potentials, problems

• E-Government, Smart City and the corona crisis

Track Chairs

Moreen Heine

University of Lübeck

Moreen Heine is Professor for E-Government and Open Data Ecosystems at the Institute for Multimedia and Interactive Systems at the University of Lübeck. Previously she was assistant professor for Digital Government at the University of Potsdam. She is also the scientific director of the Joint Innovation Lab in Lübeck, which designs, develops and evaluates innovative solutions for the public sector in close cooperation between science, administration and business.

She conducts research on human and process-oriented applications in the public sector. These include classic e-government applications, but also applications in the context of open government. Moreen Heine is involved in the board of the National E-Government Competence Centre (NEGZ).

Bettina Distel

University of Münster

Bettina Distel is a Post Doc at the Institute for Wirtschaftsinformatik at the University of Münster, where she also received her doctorate in 2018. Her research interests include the digitization of public administration. Her work focuses on the ‘human factor’ and the effects of digitization on citizens as well as employees and managers within the administration. A further research focus is the topic of ‘trust’, especially in the context of public administration and with regard to the relationship of users to providers and technology. Bettina Distel is a member of the NEGZ and the Competence Center E-Government of the European Research Center for Information Systems.


Associate Editors

• Dian Balta, Fortiss München

Prof. Dr. Christian Djeffal, Technische Universität München

Sebastian Halsbenning, Universität Münster

Dr. Constantin Houy, Deutsches Forschungszentrum für Künstliche Intelligenz

Peter Kuhn, fortiss München

Christian Østergaard Madsen, PhD, IT University of Copenhagen

Prof. Dr. Peter Parycek, Donau-Universität Krems und Kompetenzzentrums Öffentliche IT

Dr. Hendrik Scholta, Universität Münster

Basanta Thapa, Kompetenzzentrum Öffentliche IT

Dr. Edzard Weber, Universität Potsdam